Despite being a significant player in the bur industry, Crown Dental Burs is run like a family business. Our ethics, and the way we treat people, is like that of an extended family.
Whilst any business needs to make a profit, we entered the market primarily because we felt it had poor customer service and lacked expert advice backed by deep knowledge. Frankly, burs were often left behind in the selling process, with many companies preferring to focus on high margin, more lucrative products with burs being more of an ‘oh, while I’m here’ after-thought.
Paul Harris, as the CEO of the business with nearly 30 years of experience, passionately believes that as burs are the sole point of contact between dentist and patient (so are how patients primarily judge a dentist) they deserve far better representation and a greater significance within the dental industry.
This is why we are the exclusive importer Frank Dental GmbH burs, not only because they think like a family business too, but more importantly, they employ extreme attention to detail throughout their product range. Frank Dental offer extreme high quality, high density ultra-fine tungsten carbide burs and only use 100% natural exquisite diamonds, never lab grown or industrial.
Paul also makes sure Crown Dental Burs gives back and helps make a difference in the local community. He set up a Children’s Charity in 2011 where he stayed for 10 years until he set up his own business, over that time he raised over £600,000 making a difference to sick, disabled and terminally-ill children. You can read more about it here.
